Terms of Service
Effective Date: April 2024
1. Acceptance of Terms
Welcome to SWD Plastic (https://swdplastic.com/). These Terms of Service govern your use of our website and the purchase of our industrial plastic piping and valve products. By browsing our site or placing an order, you acknowledge that you have read and agreed to these terms.
2. Product Specifications & Technical Standards
SWD Plastic is committed to providing high-performance piping solutions. All products are manufactured under strict quality control processes:
- Technical Accuracy: Our provided CAD drawings, pressure ratings (e.g., PN10, PN16, Sch80), and temperature charts are for general guidance. It is the buyer's responsibility to verify suitability for specific chemical media.
- Manufacturing Tolerances: Dimensions of valves and fittings follow international tolerance standards. Minor deviations within these ranges are standard and do not constitute defects.
- Compliance Documentation: We can provide Material Test Reports (MTR) or Certificates of Compliance upon request for specific commercial batches.
- Aesthetic Variations: Minor surface variations or slight color shifts due to the nature of injection molding are considered normal, provided they do not impact the product's structural integrity.
3. Orders and Payment
Due to the industrial nature of our products:
- Validity: Price quotes are typically valid for 30 days unless otherwise stated, due to raw material market fluctuations.
- MOQ: Minimum Order Quantities apply to certain fittings and customized valve sizes.
- Payment: Orders are processed upon receipt of the agreed deposit or Letter of Credit (L/C).
4. Shipping and Delivery
We primarily export from Ningbo/Shanghai Port, China. While we assist with all export documentation, SWD Plastic is not responsible for delays caused by sea freight carriers, customs inspections, or international logistics disruptions.
5. Warranty and Liability
We warrant our products against manufacturing defects for a period of 12 months from the date of shipment. This warranty does not cover:
- Failures caused by improper installation or "water hammer" effects.
- Use of products beyond their rated temperature or pressure limits.
- Natural wear and tear in highly abrasive environments.
6. Intellectual Property
All website content, including technical catalogs, product imagery, and the "SWD" brand marks, are the exclusive property of SWD Plastic. Unauthorized reproduction is prohibited.
7. Contact Information
For technical inquiries or formal claims, please reach out to our export department:
Email: [email protected]
Official Website: swdplastic.com
